Patient Care Coordinator, Dental Job at ZIA, New York, NY

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  • ZIA
  • New York, NY

Job Description

Opportunity: Patient Care Coordinator, Strong Dental Experience
Location: 5th Avenue, Manhattan

Are you an experienced dental professional with exceptional organizational skills and a passion for delivering outstanding patient care? Join the world-renowned practice of Dr. Gerald Curatola, a biologic and holistic dentistry pioneer. This is your opportunity to work in an innovative environment that emphasizes full-body wellness while providing high-quality patient care in a premium setting.

What is Biologic Dentistry?

Biologic dentistry integrates traditional dental techniques with a focus on overall health, recognizing the connection between oral health, the body, and the mind. Dr. Curatola’s practice uses this approach to deliver transformative care that promotes long-term wellness and vitality.

What You'll Do

  • Coordinate Comprehensive Care: Serve as the main point of contact for patients, managing high-value, multi-year treatment plans ($125k+) with precision and care

  • Support Patient Journeys: Guide patients through consultations, follow-ups, and treatment schedules, ensuring a seamless and personalized experience

  • Drive Membership Growth: Promote and sell practice memberships, helping patients access exclusive benefits and services

  • Master Front Office Duties: Handle patient check-ins and check-outs, ensuring an exceptional experience at every touchpoint

  • Grow Into Case Closures: Train to confidently close cases and support patients in making informed treatment decisions

  • Collaborate with a Stellar Team: Work alongside skilled professionals in a practice renowned for innovation, integrity, and excellence

  • Educate and Empower: Help patients understand the connection between oral health and overall wellness, fostering trust and informed decision-making

What We’re Looking For

  • Strong Dental Background: Significant experience in a dental office, including familiarity with treatment plans and patient care coordination, is required

  • Exceptional Communication Skills: Empathetic, professional, and able to connect with patients from diverse backgrounds

  • Highly Organized Professional: Detail-oriented, proactive, and capable of managing multiple priorities seamlessly

  • Sales and Service Excellence: Proven ability to sell memberships or other high-value services, with a track record of providing high-touch, luxury-level service

  • Growth Mindset: Eager to learn, grow, and take on new responsibilities, including case closures

Why You’ll Love It Here

  • Prestigious Location: Work in a beautiful office on iconic 5th Avenue in Manhattan

  • Compensation: Base salary $65,000 - $75,000 plus performance bonuses, reflecting the value you bring to the team

  • Innovative Environment: Be part of a practice redefining dental care through biologic and holistic health principles

  • Make a Difference: Play a key role in transforming patients’ lives through innovative and personalized dental care

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