Job Description

ABOUT

ESHA is a division of Nobility RCM. The primary mission of Nobility RCM is to help physicians and practices achieve financial freedom through 3 core services that include Revenue Pre-Funding, Complete Medical and Dental Billing, and PM & EHR support.

Our clients range from solo physician practices, multi-physician group practices to Federally Qualified Health Centers (FQHC) and Rural Health Clinics (RHC). Regardless of the practice specialty, size, or affiliation, our mission is to meet the distinctive needs of our clients by providing innovative systems and human resource solutions.

Our products and services enable our clients to keep pace with the rapidly shifting healthcare industry, overcome the challenges associated with regulatory, privacy, and security requirements to mitigate risk, while offering our clients peace of mind.

Nobility RCM is headquartered in Scottsdale, AZ. ESHA office is located in Ft Worth, TX.

SUMMARY

The Medical Billing Specialist will be a primary point of contact for their assigned portfolio of accounts. They will have full responsibility for the client relationship, provide both tactical and strategic oversight, and work with internal operations teams to solve issues as they arise. The Billing Specialist will utilize key operational & financial performance metrics for each account and be responsible for communicating results to the client.

JOB DESCRIPTION

Responsibilities include, but are not limited to:

• Provide outstanding customer service to Nobility Clients
• Develop outstanding professional relationships with key stakeholders and Nobility Clients
• Develop and execute quarterly and annual client management plans and strategies
• Monitor the claim adjudications; identify the trends and recommend actions to support teams.
• Serve as daily escalation point for clients
• Process and review patient statements
• Answer patient questions regarding billing issues
• Follow Up on Self-Pay Accounts
• Communicate with insurance companies on billing issues
• Work with various report to improve A/R
• Work effectively with other team members and provide coverage as needed
• Collaborate with operations support team to ensure optimal processes and procedures for each client
• Perform miscellaneous duties when required

Qualifications and Education

• 2+ years of experience in a relationship management or client services role preferably in medical billing industry - preferred
• Good to excellent level of understanding of medical billing including claims processing, clinic practice management, and insurance company claims filing and reimbursement practices - required
• An understanding of CPT, ICD-10 and HCPC codes - preferred.
• Knowledge of various insurance plans and billing requirements.
• Experience with Microsoft Excel - required
• Excellent written and oral communication skills - required
• Required Good analytical skills specifically in data manipulation & management
• Strong organizational skills
• Ability to develop and execute quarterly and annual client management plans and strategies
• Strong interpersonal, team building, and conflict resolution skills
• Ability to prioritize tasks and communicate clearly with other team members and clients

Physical Requirements

• Sit for long periods of time.
• See details of objects that are less than a few feet away.
• Speak clearly so listeners can understand.
• Understand the speech of another person.
• Use fingers to grasp, move, or assemble objects.

Bi-lingual skills not required but would be a plus.

EEOC

Nobility RCM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Applicants seeking reasonable accommodations should reach out directly to corporate Human Resources for arrangements at HR@nobilityrcm.com

Job Type: Full-time

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Relationship management: 2 years (Preferred)
• Medical billing: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Suite 171 Fort Worth, TX 76116: Relocate before starting work (Required)

Work Location: In person

Job Tags

Similar Jobs