Job Description

Benefits Offered:

Dental
Medical
Paid Time Off
Retirement Plan
Vision
About the Role:
Join a dynamic team and enjoy the flexibility of working from home as a Data Entry Clerk. In this role, you'll play a crucial part in providing exceptional service to our customers, ensuring their travel experiences are seamless and enjoyable. Your attention to detail and passion for customer service will help us deliver top-notch support to travelers.

Key Responsibilities:

Customer Service: Offer outstanding support via phone, email, and chat. Address customer inquiries, resolve issues, and enhance their overall experience.
Data Entry: Input and manage customer and rental information accurately. Ensure all records are current and error-free.
Travel Bookings: Assist customers with booking accommodations, flights, and other travel arrangements. Share recommendations for destinations and local attractions.
Scheduling: Coordinate vehicle rentals, manage booking calendars, and adjust reservations as needed.
Communication: Serve as a liaison between customers and our rental partners to ensure smooth interactions.
Problem-Solving: Address and resolve any issues promptly and professionally.
Reporting: Generate reports on customer feedback, rental trends, and performance to support ongoing improvements.
Qualifications:

Experience in customer service or a similar role, preferably in travel or car rentals.
Strong data entry skills with keen attention to detail.
Proficiency in scheduling and travel booking software.
Excellent written and verbal communication skills.
Ability to work independently and manage time effectively from home.
A passion for travel and knowledge of popular destinations is a plus.
Familiarity with CRM systems and office software (e.g., Microsoft Office Suite, Google Workspace).
Benefits:

Competitive Salary: Based on experience and qualifications.
Remote Work: Enjoy the comfort of working from home with flexible hours.
Health and Wellness: Comprehensive health, dental, and vision insurance.
Retirement Plan: Access to a 401(k) plan with company matching.
Paid Time Off: Generous PTO and holidays to support a healthy work-life balance.
Professional Development: Opportunities for career growth through training and mentorship.
Travel Perks: Discounts on car rentals and travel accommodations for personal use.
Team Culture: Join a supportive and collaborative team that values innovation.
Employment Type: Full-Time
Salary: $ 18.00 24.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Local area, Remote job, Flexible hours,

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