Customs Brokerage Agent Job at Expeditors, California

MXUrNVZWa0hNU0FKczNkZE1LMjg3YW1VWlE9PQ==
  • Expeditors
  • California

Job Description

Operations:

  • Ensure accurate and timely LOG to DLV process flow
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
  • Understand department process flow constantly looking for areas of improved efficiency.
  • Oversight and execution on all customer standard operating procedures via the DLSOP.
  • Work with the team on meeting KPI standards as per department goals and metrics.


Support the supervisor in the following areas:

  • Daily review of workflow and reports to support the team in meeting metrics
  • Audit files and support the team in ensuring that the team is meeting operating process       standards and compliance regulations.
  • Build and maintain strong relationships with customers and governmental Customs         organizations.
  • Monitor training and timely completion of items on teams learning plan and PDP.
  • Push information to the department daily that enhances productivity metrics and overall purpose/ vision.


Sales / Retention:

  • Participate in the transition of new business/ updates to existing business.
  • Assist in retention calls and complete reviews of customer data in preparation for QMRs


People:

  • Identify with manager / supervisor develop and mentor your No. 2.


Support the supervisor where needed:

  • Allocate workloads within team to ensure smooth operations during peak activity or staff absence.
  • Be a guide for the team mentor agents
  • Followup new hires training as per the company requirement standards.
  • Periodically communicate department goals and expectations with team to ensure buyin and accountability.


Systems:

  • Promote productivity tools
  • Be open to implementing new system changes and enhancements with your team.
  • Be involved and suggest system/process improvements.
  • Set the tone of this environment within your team.


Culture:

  • Proactively promote the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary.

 

Qualifications :

Education and Experience:

  • Bachelors degree from a fouryear college or university or equivalent experience.
  • A minimum of 3 years of Customs Brokerage/Compliance experience
  • Computer skills (Microsoft Word Excel Power Point)
  • Ability to type:45wpm
  • Ability to work under pressure
  • Ability to adapt to changes
  • High level of attention to detail
  • Strong organizational skills
  • Strong communication skills
  • Process oriented

Training Requirements:

  • Meet company standards of 52 hours training per year including as needed management/leadership training

Additional Information :

Expeditors offers excellent benefits:

  • Paid Vacation Holiday Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Shift: Monday Friday (08:00pm 5:00pm) 

Reporting Structure: Customer Brokerage Lead Supervisor Manager

Remote Work :

No

Employment Type :

Fulltime

Job Tags

Holiday work, Full time, Remote job, Shift work, Monday to Friday,

Similar Jobs

ProMedical Staffing

Interventional Cardiologist Needed in Indiana Job at ProMedical Staffing

(Physician/MD qualifications required) Cardiology (Invasive/Interventional) - Interventional Cardiology Physician Needed in Central Indiana Job Description: Board Eligible or Board Certified Interventional Cardiology Physician Needed Hospital Employed Call:... 

Studio2a

3D Artist - Freelance (3dsMax) Job at Studio2a

BE FREE TO CREATE 3DWhat does it mean to be a 3d Artist with Studio2a? It means working alongside veterans of the 3d world in a...  ...Advanced level polygon modeling and texturing.~Understanding of animation, rigging, and particle systems.~Comfortable with reading CAD... 

Allerton Trucking LLC

Dump Truck Driver Job at Allerton Trucking LLC

Looking for a dump truck driver to operate dump truck in a safe, efficient and responsible manner.\ Must know to how to drive a manual transmission.\ Must be able to perform pre and post inspection on truck.\ Must have a CDL and valid medical card.\ A clean driving... 

Kelly Services

Substitute Teachers NEEDED for Charleston County Job at Kelly Services

 ...Now Hiring Substitute Teachers for Charleston County!! Be a substitute teacher assistant and be the reason a kid learns something today...  ...to make a big difference in upbeat lives. No instructing experience? No problem! This exciting opportunity comes with free training... 

USPS - FORT BELVOIR Post Office

Mail Processing Clerk Job at USPS - FORT BELVOIR Post Office

The Mail Processing Clerk is responsible for efficiently managing the flow of mail within the government agency. This role is essential to ensure that all correspondence and packages are sorted, distributed, and delivered promptly and accurately. The clerk will work closely...