Customer Service Job at Vitality Staffing, Moonachie, NJ

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  • Vitality Staffing
  • Moonachie, NJ

Job Description

  • Customer order entry, quoting, and sourcing.
  • Resolving questions or concerns from customers including requests for proof of delivery, order status, invoice requests, and credit memo requests.
  • Resolving customer inquiries about orders on hold due to non-payment in liaison with the accounting team
  • Replying to online chats.
  • Support and take calls from the outside sales team.
  • Answer phones.
  • Updating customer account info and logging activities in Hubspot CRM.
  • Tickets closed in accordance with manager expectations.
  • The company reserves the right to add or change duties at any time

Job Tags

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