You
will support the Front Office teams in resolving the customer problem and
delivering right solutions as per the agreement with customers.
You will evaluate requests, log & trigger the solutions, apply follow
through monitoring to ensure successful delivery of the solution, address
corner situations with right contact across different partnering teams, act
with agility and sense of urgency .
High School
Diploma or higher.
Experience in contact center environment is a plus.
Excellent command of written and oral German
Acceptable level of English.
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