Corporate Travel Agent Job at Costco Travel, Issaquah, WA

ME82NVVWNEdQaUlEdkhOWk5heTc3YXlRWkE9PQ==
  • Costco Travel
  • Issaquah, WA

Job Description


Position Summary
Corporate Travel Agents are responsible for all aspects of employee business travel. This includes conversing with travelers via multiple channels to qualify travel needs including destination, mode of transportation, dates/times, pricing and accommodations for both domestic and international travel. The advisor will also be responsible for booking, ticketing, maintaining travel itineraries via the Sabre/Travelport GDS system, and trouble-shooting booking tool technical issues for travelers.

Job Duties/Essential Functions

  • Resolves any traveler service issues with patience, empathy, and urgency. 
  • Creates and changes reservations including both domestic and international reservations for air, car, and hotel. 
  • Ensures timely and accurate ticketing and invoicing. 
  • Processes ticket exchanges and refunds. 
  • Assists travelers with using online booking tool GetThere/Deem. 
  • Monitors and services the Sabre/Travelport queue, including schedule changes, fare reduction processes, and ticket accuracy. 
  • Works with travelers for direct billing when required. 
  • Regular and reliable workplace attendance at your assigned location.
Ability to operate vehicles, equipment or machinery.
  • Computer, phone, headset, fax machine, copier, printer

Non-Essential Functions 

  • Assists in other areas of the department as necessary. 
  • Assists in other areas of the company as necessary.

Ability to operate vehicles, equipment or machinery.  

  • Same as Essential Functions


Experience, Skills, Education & Licenses/Certifications
Required:

  • 2 years’ minimum corporate travel agency or airline experience or 4 years of thorough SABRE/Travelport experience. 
  • Sabre/Travelport skills including reservations, pricing, ticketing, exchanges, car and hotel reservations/modifications. 
  • Familiar with published air rules, pricing, exchanges, moderate international city/geography knowledge, and airline hubs and routes. 
  • Strong attention to detail with the ability to multi-task and problem-solve in a fast-paced environment. 
  • Traveler centric attitude – a creative solutionist with strong customer service skills who utilizes available resources and a consultive approach to find better and positive solutions for our travelers. 
  • Comprehends stages of GDS bookings from reservation, QC, invoicing, email, and changes.
  • Excellent communication skills, both verbal and written. 
  • Positive attitude and ability to remain calm in stressful situations. 
  • Maintains confidentiality of data, documentation, projects, or other sensitive material.
Recommended:
  • Overall knowledge of travel industry.
  • Ticketing experience including exchanges.
  • High School Diploma or GED preferred.

 

Other Conditions

  • Management will review the Job Analysis for this position prior to a job offer.
Compensation: $20.50/hr - $30.90/hr + $3/hr premium (pay based on experience).

Please click here to receive a copy of the Costco Applicant Information Privacy Notice.

Job Tags

Full time,

Similar Jobs

Massachusetts Institute of Technology (MIT)

Senior Drupal Web Developer | Massachusetts Institute of Technology (MIT) Job at Massachusetts Institute of Technology (MIT)

 ...Posting Description SENIOR DRUPAL WEB DEVELOPER , Alumni Association Technology Services and Initiatives (TSI) , is responsible for developing, deploying, and maintaining Drupal websites and applications; designing, developing, implementing, and testing user interfaces... 

NP Now

OB/GYN -1:10 Call Job at NP Now

 ...Thriving non-profit medical group is looking for an OB/GYN Physician in the Yuma, Arizona area! Step into a well staffed and established OB/GYN clinic! Contact: Raymond Stiles (***) ***-**** ****@*****.*** About the Group : ~ This non-profit organization... 

Royal Oak Health Group

Gastroenterology Physician Assistant Needed 30 Min from Phoenix AZ Job at Royal Oak Health Group

 ...employer located 30 minutes from Phoenix, AZ is looking to hire a Physician Assistant. This is a full-time opportunity for a Physician Assistant with a minimum of one year of experience in Gastroenterology post-PA training. Essential Functions of the Position:... 

New York University

[EOI] [SPRING 2025] Assistant Research Scientist | Center for Data Science | New York University Job at New York University

 ...Assistant Research Scientist in Data Science Seeking "Expression of Interest" from researchers interested in Data Science at the Center for Data Science...  ...Computer Science, Mathematics, Linguistics, Business, Politics, and Psychology. We welcome researchers across a wide... 

Hamilton College

Visiting Assistant Professor of Philosophy | Hamilton College Job at Hamilton College

 ...The Philosophy Department at Hamilton College invites applications for a one-year leave replacement at the rank of Visiting Assistant Professor, beginning July 1, 2025. The area of specialization is open. Candidates must be prepared to teach Symbolic Logic and History...